Complyable Trust Centre

1. Privacy & Data Protection

Your Data Stays in the UK

We understand that your clinical logs and practitioner credentials are sensitive. Complyable is fully compliant with UK GDPR and the Data Use and Access Act 2025.

• Data Residency: All Complyable data is stored on secure, encrypted servers located physically within the United Kingdom (London Region). We do not transfer clinical data outside the UK.

• The Vault: Your training certificates, ID scans, and hygiene logs are encrypted using AES-256 standards. Even in the event of a breach, your sensitive evidence remains unreadable.

• Data Portability: Your compliance is your own. You can export your full "Compliance Pack" at any time in a standardized PDF/JSON format for Local Authority inspections.

2. Terms of Service

The Rules of the Platform

By using Complyable, you agree to operate with professional integrity. Our terms are built to support the Section 180 Licensing Scheme.

• User Responsibility: You are solely responsible for the accuracy of the data you upload. Falsifying training certificates or hygiene logs is a breach of our terms and may be reported to relevant authorities.

• Limitation of Liability: Complyable provides a "Licence-Readiness Score" as an advisory tool. We do not guarantee the granting of a Practitioner or Premises License. The final decision rests with your Local Authority.

• Subscription & Access: Licenses are granted on a per-practitioner basis. Sharing login credentials for the "Oversight Bridge" is strictly prohibited to maintain clinical safety standards.

3. Clinical Safety Statement

Software Risk Management (DCB0129)

Complyable is developed following the NHS DCB0129 standards for clinical risk management in health IT systems.

• The Guardrails: Our system includes "Hard-Stop" logic for age verification (Children's Act 2021) and "Tier-Locking" to ensure you cannot log treatments outside your licensed scope.

• Clinical Oversight: We facilitate a digital audit trail between practitioners and prescribers, ensuring that face-to-face requirements for Amber Tier procedures are documented and timestamped.

• Incident Reporting: Complyable includes an integrated pathway for MHRA Yellow Card reporting, supporting your statutory "Duty of Candour."

4. Cookie Policy

Transparent Browsing

We use cookies to ensure your dashboard remains secure and responsive.

• Essential Cookies: Required for secure login and to maintain your "Licence-Readiness" session.

• Performance Cookies: We use anonymized analytics to understand how practitioners navigate the licensing workflow.

• Your Choice: You can manage your preferences at any time via the "Manage Cookies" link in our footer. We do not sell your data to third-party advertisers.

5. Regulatory Disclaimer

Important Notice

Complyable is an evidence-management platform, not a regulatory body. The Health and Care Act 2022 empowers Local Authorities to issue licenses. Use of Complyable assists in the collection and organization of evidence required for these licenses but does not constitute a legal "pass." We recommend all practitioners stay updated with the latest DHSC Green/Amber/Red tiering guidance alongside using our platform.